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SmarTrack S5+

Suitable for:

  • Thatcham S5 insurance Approved Tracker, completion of certificate
    issued after installation is completed.
  • Mobile Installation at a time, date, location which is convenient for you.
  • Free Android/Apple app and online account for location and reporting information.
  • Unauthorised movement alerts, Geofencing and Speed reports etc.
  • Battery tamper and low battery level alerts.
  • Driver Recognition Systems through Driver Detection card.
  • Remote immobilisation(At Police request)
  • Battery tamper and low battery level alerts.
  • Secure operating center to monitor vehicles 24/7, 365 days a year.
  • Subscription renewal after 1 year
    Monthly subscription £17.49 inc vat
    1 year subscription £199.00 inc vat
    2 years subscription £329.00 inc vat
    3 years subscription £429.00 inc vat
    Duration of vehicle ownership £749.00 inc vat
£475.00

(fully fitted, inc VAT)

SmarTrack S5 Plus

S5+ Devices include features such as a driver recognition system, online account and remote immobilisation, resulting in approval for the highest possible Thatcham criteria.


Suitable for:
• Car
• Hybrid/ Electric
• Van
• Motorhome
• Plant
• Agriculture
• HGV

Subscriptions:
Direct Debit: £16.99
Annually: £199
2 years: £329
3 years: £429
Duration of vehicle ownership: £699

Direct Debit Monthly Subscriptions from £16.99

With all subscriptions Terms and Conditions apply.
Duration of Vehicle Ownership will cover you for the length of time you own the vehicle from installation.
Please note, this is only transferrable once within the first 12 months anytime after this a new subscription will be required.

Features
The SmarTrack 5+ has been tested to the Thatcham S5 standard. The device operates using GPS/GLONASS, GPRS and GSM technology. Having an internal battery back-up, the device has the ability to remain operational even when the vehicle’s power supply is removed. The device monitors the battery voltage level, ignition status and detects if the correct person is driving the vehicle through the driver recognition system. In the event of a theft, the vehicle can be remotely immobilised via police request.

KEY FEATURES
DRIVER RECOGNITION
A requirement of the S5 Thatcham criteria is that the device must be accompanied by a system which is used to verify the driver of the vehicle is an authorised user. With the Smartrack S5 and S5+ devices, driver recognition can be in the form of either the D-iD mobile app or a physical Driver Detection card.

SECURE ONLINE ACCOUNT
This device includes a full online account which allows you to view both the current and historical locations and journeys of the vehicle. The online account also includes features such as Geofences and access to data reports. The online account is paired with a mobile app so you can access the vehicle’s location at any time.

GLOBAL TELEMETRICS APP
The Global Telemetrics app is available for Android/Apple devices. This will show you up-to-date location information.

REMOTE IMMOBILISATION
The S5+ device includes an immobilisation element to the tracking device. In the event of a theft, police may give authority for the Global Telemetrics Secure Control Centre to initiate the remote immobilisation feature and prevent the vehicle from being driven.

OPTIONAL ALARM INPUT
An aftermarket alarm can be connected to the tracking device, if the alarm sounds Global Telemetrics Secure Control Centre will make contact to ensure the vehicle is safe. Please confirm with your installing company before installation.

GENERAL FEATURES
+ WATERPROOF DEVICE
All Smartrack devices are water and dust proof and are tested to IP rating 67

+ IN-HOUSE MONITORING
24/7 Secure Control Centre allowing the device to be fully monitored throughout the UK and Europe and the fastest response to any alerts.

+ MOVEMENT ALERTS
If your vehicle is moved without the ignition being used the Control Centre will contact you to confirm the vehicles safety.

+ BATTERY & ANTI-TAMPER MONITORING
All SmarTrack tracking devices have their own in-built battery backup. Which is activated if the vehicle battery is disconnected or the main power supply to the tracking device is removed. In the event that the battery on the vehicle is disconnected, this will trigger an alert through the Global Telemetrics Secure Control Center.

+ REPATRIATION NETWORK
As well as working with all local and national police forces, Global Telemetrics use independent repatriation investigators around the world to help recover vehicles. These teams have extensive local knowledge and can assist in the recovery of our customers’ vehicles.

+ RECOGNISED BY ALL MAJOR INSURERS
SmarTrack have been trading for 15 years and are approved throughout the insurance and finance industry. SmarTrack’s Thatcham approval and insurance listing give peace of mind for customers and insurers alike.

+ INTERNATIONAL NETWORK ROAMING
SmarTrack uses multi-network, roaming SIMs in all of their products to ensure the strongest network connection at all times.

+ MULTIPLE TRACKING TECHNOLOGIES
In addition to GPS-based tracking, we also utilise other technologies to track and locate vehicles in the event of theft. This means we do not solely rely on GPS for obtaining location.

+ BATTERY MONITORING
All SmarTrack devices have the ability to monitor your vehicle’s main battery levels. With Thatcham devices you will be contacted if the vehicle battery is running low as well as in the event that the battery has been disconnected.

+ FULLY TRANSFERABLE
All SmarTrack devices can be removed and re-fitted to another vehicle.

+ 3 YEAR WARRANTY
As standard SmarTrack devices have a 3 year no quibble warranty. Extendable up to 12 years.

+ FLEXIBLE SUBSCRIPTION OPTIONS
Includes yearly, monthly, 24 and 36 month options and duration of ownership.

Features

The SmarTrack 5+ has been tested to the Thatcham S5 standard. The device operates using GPS/GLONASS, GPRS and GSM technology. Having an internal battery backup, the device can remain operational even when the vehicle’s power supply is removed. The device monitors the battery voltage level, ignition status and detects if the correct person is driving the vehicle through the driver recognition system. In the event of a theft, the vehicle can be remotely immobilised via police request.


Key Features


What Happens Next?




Key Features Explained

Thatcham Approved

The S5 vehicle trackers have a tag system. When a tag holder enters or exits the vehicle, the vehicle instantly recognises them as an authorised driver. The tracking system must comply with this method in order to be certified as a Thatcham approved S5 tracker
The SmarTrack 5+ is a Thatcham approved tracker that uses the tag system for identification.

Category S5 Insurance Approved Tracking

When you park your vehicle up, a real-time location report is produced using GPS satellite networks. The S5 works on unauthorised movement, so if the vehicle is parked up with the ignition off and it is moved/towed, or has a battery disconnect, a trigger is immediately actioned to the control centre who will contact you.

Professional Installation

We offer a mobile fitting service across the whole of the UK which means that it is much more flexible and can be fitted at your work or home, whichever is more convenient. All our engineers are fully trained, certified and licensed installers giving you peace of mind when having the tracker installed.

Alerts and Notification

If your vehicle moves without the ignition being on, or there is no card detected by the system, then the Control Centre will contact you to ask for confirmation that this was yourself and the movement is authorised by you.

Fully Transferable

The majority of the trackers we supply are fully transferable to your next vehicle. The only one that isn’t is Tracker Network Ltd. The benefit is, that you only have an uninstall and install cost, saving money on buying a new tracker.

Web App secure Tracking Portal

With most of us having smart phones or tablets, the tracking companies have created app’s for you to manage your vehicle remotely. This gives you up to date location information as to where your vehicle is parked, battery percentage and much more.

Waterproof Devices

We supply many trackers that have passed the IP67 testing meaning it is water and dust proof. Not all of them have this certification, so check with VTT beforehand.

Monitored Alarm Center with 24/7 Level 1 Police response

The Control Centre’s are monitored 24/7 so should there be any thefts, you can contact them round the clock. Equally, if there are any tampering, battery disconnect alerts or indeed any unauthorised movement they will be in contact, even if it’s the early hours.

Unauthorised Movement Sensing

The Control Centre will contact you to ask for confirmation that the vehicle is secure if it is moved without the ignition on. When installing S5 units that use a driver ID tag system, if the vehicle is without a card, the phone will be actioned via the secure operating centre. A requirement of the S5 Thatcham criteria is that the device must be accompanied by a system that is used to verify the driver of the vehicle is an authorised user. With the SmarTrack S5+ devices, driver recognition can be in the form of a physical Driver Detection card. Driver Detection is a physical card-based system that requires the driver to carry a card with them when driving the vehicle. If the card is not present in the vehicle when moving, Global Telemetrics will endeavor to contact the registered keeper to ensure the vehicle's safety.

High Theft Recovery Rate

We have achieved some high recovery rates with our device partners and are working tirelessly to try and make it more difficult for the criminals.

Geo Fencing

With the app, if the tracker you have installed supports Geo Fencing, you can set a virtual border around the vehicle, so that if the vehicle breaches this border, you will be alerted immediately.

Immobilisation(At Police Request)

If the Police are involved in pursuing your vehicle in the event of a theift, they can authorise the Control Centre to activate immobilisation to stop the vehicle when it is safe to do so and stop the thieves going any further.

Speed Alerts

As the name suggests, the GPS works to keep track of the vehicle and detects when you are speeding and will alert you.

Repatriation Network

Our tracker partners have a database of repatriation agents, who will work to assist in the recovery of your vehicle, so you don’t have to worry about how to get your vehicle back home. This is a chargeable service. If the stolen vehicle ends up abroad or was stolen whilst you were travelling in it abroad, we will work with the Police overseas to help with the location of the vehicle.

Crash Detection

On some of the trackers we supply, there is a crash detection feature that will send an alert to your phone if the car is involved in an accident, so, if you’re not with the vehicle you can check on whoever is driving and alert emergency services if needed.

Location Request

If you are away from the vehicle and want to get back to where you parked, you can request the location in the app to guide you back to the car. If, however, you have parked in an underground car park, the last location recorded before entering the underground car park will be recorded.

Multi Tracking Technologies

We have a range of different technologies that allows us to track vehicles in the event of a theft

Route History

Route History is unlimited if the tracker is in subscription to check what routes you have taken with the majority of our tracking devices. Helpful if you need to recall where you parked, or which journey you took.

International Roaming Network

Our products use roaming, multi-network SIMS which means that if you take your vehicle abroad it will select the strongest network to connect to.

Battery and Anti-Tamper Monitoring

Every tracking device has a built-in battery backup which kicks in when the tracking devices main power source has been cut off or someone disconnects the battery. An alert will be sent by the Control Centre should the battery be disconnected.

Optional Alarm Input

This is when you connect an S5 tracker to an aftermarket alarm. In the event of an alert you will receive a phone call from SmarTrack control centre and a push notification. The main alerts for the aftermarket alarm will be smashed windows, tilt/motion or the shock sensor is triggered or indeed if the doors/boot or bonnet circuits are broken which will in-turn trigger the alarm.

Flexible Subscription

We offer flexible subscriptions that will make it easy to fit your budget – whether you are someone who has one vehicle, or you manage a fleet of vehicles, we can find the perfect solution. We offer subscriptions from monthly, annually, 1 year, 2-year, 3 year and up to the lifetime of the vehicle.
*Please note that the lifetime option cannot be transferred from one vehicle to another.
*(Tracker can be transferred, subscription can be transferred, in lifetime subscription hardware can be transferred but not subscription

Recognised by All Major Insurers

We are recognised by the major insurers as a trusted partner, having been in the business for many years and have worked alongside this sector providing vehicle security to the highest of standards. Our team are all highly trained and certified meaning you will always get experienced installers

Encrypted Driver Recognition Cards

A requirement of the S5 Thatcham criteria is that the device must be accompanied by a system which is used to verify the driver of the vehicle is an authorised user. With the Smartrack S5 and S5+ devices, driver recognition can be in the form of a physical Driver Detection card.
Driver Detection is a physical card-based system requiring the driver to carry a card when driving the vehicle. If the card is not present in the vehicle when moving, Global Telemetrics will endeavour to contact the registered keeper to ensure the vehicle's safety.

12 And 24 Volts

The trackers we supply mean that you can see where your vehicle is, at all times due to the high level of technology involved. We have devices suitable for all vehicles with the option of 12 and 24 volts depending on the technical requirements. We will recommend the appropriate trackers for your vehicle whether it be a motorbike, car, van or truck.

Recognised by all major Insurers

We are recognised by the major insurers as a trusted partner, having been in the business for many years and have worked alongside this sector providing vehicle security to the highest of standards. Our team are all highly trained and certified meaning you will always get experienced installers.


Monitored by Global Telemetrics

SmarTrack’s Stolen Vehicle Recovery products are now recognised as a market leader in insurance approved vehicle tracking systems throughout the UK. Our stolen vehicle tracking devices have been assured by Thatcham to be recognised by insurance companies. SmarTrack devices can be fitted to the following vehicles: cars, caravans, motorhomes, vans, lorries, cranes, plant machinery, tractors, motorcycles and even marine.


Ask a Question
Your tracker has a phone SIM, and it works through the GSM system. Most of our trackers will work throughout Europe. The manufacturer of your tracker can share more information.
Depending on the type of equipment ordered, the equipment is supplied to you with an option to either be fitted by an Audio Images or Vehicle Tracking Tech (VTT) approved installer (at a cost quoted in the Service Confirmation email) or you can personally arrange for installation of the required Equipment into the Vehicle by your own installer. This option excludes all Thatcham categorized equipment which can only be installed by an Audio Images or Vehicle Tracking Tech (VTT) approved installer. Prior to confirmation of the agreed time and the date for the installation of the equipment by an Audio Images or Vehicle Tracking Tech (VTT) approved installer, we will require payment in full for the equipment and installation cost. Any amendment to the agreed time and date of the installation must be made no less than 3 working days before the scheduled installation date. Subsequent cancellation of the agreed date and time of the installation by you will result in Audio Images and Vehicle Tracking Tech (VTT) retaining 100% of the original installation charge as an administration charge. You will be required to pay a further installation fee before a new agreed time and date of installation can be confirmed. Should the Audio Images or Vehicle Tracking Tech (VTT) approved installer fail to attend the scheduled installation on the date and time agreed (within 4 hours of the agreed time), Audio Images or Vehicle Tracking Tech (VTT) will contact you to arrange an alternative installation date and time at no cost to... Read more
Yes, you can access the historical data to some extent. It varies from tracker device to tracker device. Most vehicle trackers will allow you to access historical tracking data.
No, you cannot customise alerts and notifications with our vehicle trackers.
Most modern-day vehicle tracking devices are tamper-resistant. The vehicle tracking devices that we offer are tamper resistant mostly. Apart from tracker battery-powered retrieve.
Different trackers come with different warranty coverage. Typically, the warranty coverage ranges from 1 year to 3 years.
The tracker companies we deal with work in line with UK privacy laws and GDPR. They are strict about the personal details of the vehicle and driver. By law, vehicle tracker companies need to maintain fairness and transparency in all operations. Besides they can collect vehicle movement details and store them for a specific time.
Yes, you will be able to check the location of your vehicle in real-time. Vehicle trackers are GPS trackers and providing real-time location of the vehicle is one of their primary purposes. You will be able to check the location of your vehicle only if the tracker is app-based and the tracker has the facility for location requests.
It’s important to have the correct tracker fitted as the wrong one may void your insurance premium. Your insurance company may have recommended a specific tracker for your vehicle. If you are free to choose a vehicle tracker for your vehicle, you need to find a vehicle tracker that suits the make and model of your vehicle. The vehicle’s age and location also matter when it comes to selecting a tracker. To be on the safer side, you can call your insurance company and confirm.
It is not obligatory to get a Thatcham-approved vehicle tracker. However, some insurance companies require you to install a Thatcham-approved vehicle tracker. It is better to have a Thatcham-approved vehicle tracker even if your insurance provider has not asked for it.

Modern-day vehicle trackers come with motion-sensing, global positioning, and mobile phone technologies which make your vehicle safer than the vehicles without trackers. Above all, your vehicle will be monitored 24/7/365 to avoid theft.

The tracker company will take the required steps to locate your vehicle with the help of the police. They will also confirm the theft to your vehicle insurance provider. Please note that the theft to your insurance company has to be reported by the owner.

Read more
Most of our trackers have a corresponding phone application. Different mobile applications come with different features, and you can check those features online.
Some trackers are specially designed for specific vehicles. Most of our trackers can be installed on any vehicle. On the other hand, tracker manufacturers recommend particular trackers for specific vehicles due to their homologation with the manufacturer in question.
Some trackers can be transferred from one vehicle to another. However, Tracker Network products cannot be transferred as they use VHF. Their subscription can be transferred to the same registered keeper.
Yes, our trackers work with electric and hybrid vehicles. However, we may not be able to install immobilisation on some hybrid or electric vehicles if your vehicle does not already have it.

Very High Frequency or VHF refers to the radio frequency range between 30 MHz and 300 MHz. In vehicle tracking, VHF technology utilises these radio frequencies for communication and tracking.

VHF trackers are better in many respects as they keep transmitting signals to strategically placed ground stations. One of the most promising features is that VHF trackers provide a precise location.

Please note that the crime number is required before you call the helplines. Mentioned below are the required numbers. Please call the applicable number:

  • Vodafone Secure Operating Centre: 0333 1 222 222
  • Trackstar: 0344 561 9990
  • Tracker: 0800 911 900
  • SmarTrack: 01530 275920 Extension 1
  • Scorpion Theft Number: 01257 240 945
  • Meta: 0330 220 0339
Read more
It is no longer necessary to have immobilisation before installing a tracker. You may not need a tracking system with immobilisation to meet your insurance requirements. If you want to make your vehicle even more secure, you can opt for immobilisation as well. Our Meta Deadlock and Deadlock Pro devices have no tag no start lock and OBD lock. If your vehicle gets stolen, you will not be able to immobilize it. However, the control centre of the tracker device will be able to immobilize it upon the police’s request. Meta can be de-immobilised via phone application. Smartrack iMob has no tag and no start. It can be de-immobilised via a control centre. Scorpion S5 Plus does not have a tag and start but it can be de-immobilised via application. Smartrack S5 Plus has immobilisation and it lets you drive the vehicle away. Then, the control immobilises the vehicle liaising with the... Read more
Disabling the tracker or pulling it out is rare so far. Our engineers install trackers in a hidden space inside the car, but it is still possible for thieves to find it out. It takes a lot of time for a person to find a tracker and disable it.

In most cases, you will be informed by the tracker company if your vehicle gets stolen. In some cases, you will have to call the given phone number to inform the tracker company immediately after you find out about the theft.

The next course of action is to obtain a crime number so therefore the tracking company can liaise with the police.

A vehicle tracker is a device that runs on battery power whether your car is on or off. It takes a small amount of battery power when the car is parked. Your car will start properly if your battery is properly charged.
We will install your tracker in a safe and secure place inside the vehicle. Our Thatcham-approved professional will find out the right location within your vehicle. Our engineer will make sure your tracker has access to the required wires and that it works properly.
No, the warranty of your vehicle will not be void if you get a tracker installed. To be on the safer side, we use Thatcham-approved installation procedures and connection methods. It is important to confirm with your vehicle manufacturer before tracker installation.
This offer applies to all cities in the UK except for some remote areas. Please contact us before placing your order if you live in a remote/rural location.
Usually, a tracker needs to be installed at a place inside the vehicle where removing it is not easy. That is why the process can take one to two hours or longer.
Yes, our technician can visit your place to install your tracker. You can select the time and place.
Yes, we will provide an insurance certificate if you have bought an insurance-approved product. The user has to get a tracker installed and pay the subscription fee to obtain an insurance certificate.

Yes, there is an annual subscription fee for all trackers. Either we collect the annual subscription fee, or the tracker user has to pay it to the tracker manufacturer.

Please note that the tracker will not operate unless you buy a subscription plan. This fee is charged because the tracker manufacturer or supplier monitors your car 24/7/365.

Please check tracker listings on our website. You will get to know the tracker your vehicle needs. If there is no guideline about your vehicle on our website, you can contact us for more information.
We will install your tracker within five working days. In some cases, we might need more than five days to install your tracker. As soon as we receive your order, your order will be assigned to a technician nearby you. There can be a slight delay due to the weekends.
Do you have any questions?

PLEASE CALL US ON 01274733633 OR CONTACT US BELOW

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