FAQ
Very High Frequency or VHF refers to the radio frequency range between 30 MHz and 300 MHz. In vehicle tracking, VHF technology utilises these radio frequencies for communication and tracking.
VHF trackers are better in many respects as they keep transmitting signals to strategically placed ground stations. One of the most promising features is that VHF trackers provide a precise location.
We will install your tracker within five working days. In some cases, we might need more than five days to install your tracker. As soon as we receive your order, your order will be assigned to a technician nearby you. There can be a slight delay due to the weekends.
Please check tracker listings on our website. You will get to know the tracker your vehicle needs. If there is no guideline about your vehicle on our website, you can contact us for more information.
Yes, there is an annual subscription fee for all trackers. Either we collect the annual subscription fee, or the tracker user has to pay it to the tracker manufacturer.
Please note that the tracker will not operate unless you buy a subscription plan. This fee is charged because the tracker manufacturer or supplier monitors your car 24/7/365.
Yes, we will provide an insurance certificate if you have bought an insurance-approved product. The user has to get a tracker installed and pay the subscription fee to obtain an insurance certificate.
Yes, our technician can visit your place to install your tracker. You can select the time and place.
Usually, a tracker needs to be installed at a place inside the vehicle where removing it is not easy. That is why the process can take one to two hours or longer.
This offer applies to all cities in the UK except for some remote areas. Please contact us before placing your order if you live in a remote/rural location.
No, the warranty of your vehicle will not be void if you get a tracker installed. To be on the safer side, we use Thatcham-approved installation procedures and connection methods. It is important to confirm with your vehicle manufacturer before tracker installation.
We will install your tracker in a safe and secure place inside the vehicle. Our Thatcham-approved professional will find out the right location within your vehicle. Our engineer will make sure your tracker has access to the required wires and that it works properly.